For customers whose payment card remains valid from the last time it was charged, you will receive a refund to that payment card. If such a refund cannot be completed with that payment card, then PayTollo’s customer support team will reach out to you with further instructions. For any questions or concerns related to refunds, please contact support@paytollo.com.
If the payment card you used when last charged by PayTollo is no longer valid and you are also no longer able to access the email address you used to register with our service, please message us via the PayTollo app or email support@paytollo.com for assistance.