You need to update your credit card information on your account. To do so, tap on the payment methods tab on the home screen, then click on "Add Card" and make sure it's active.
Articles in this section
- How Can I Get A Refund?
- Reactivate / Edit a Vehicle
- Can I cancel a toll crossing?
- I received an email that my account is delinquent, what do I do?
- What happens if my phone does not have service?
- Why does the light still show red when I cross the toll?
- What happens if I sell my car?
- What do I do if someone borrows my car?
- Why do location services need to be turned on?
- What settings do I need to have on my phone for the app to work?