Frequently Asked Questions
- How Can I Get A Refund?
- Reactivate a Vehicle
- Can I cancel a toll crossing?
- I received an email that my account is delinquent, what do I do?
- What happens if my phone does not have service?
- Why does the light still show red when I cross the toll?
- What happens if I sell my car?
- What do I do if someone borrows my car?
- Why do location services need to be turned on?
- What settings do I need to have on my phone for the app to work?
- What happens if my phone dies or I don't have the phone with me when I cross a toll?
- What happens if I forgot to login to the app before crossing a toll?
- How does PayTollo know that I went through a toll crossing?
- What do I do if I am a passenger?
- What if I get a Geo-Location based crossing that is wrong?
- What do I do if I forgot my password?
- What is a Geo-Location based crossing?
- Service Areas