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  1. PayTollo
  2. Frequently Asked Questions

Frequently Asked Questions

  • PayTollo Shutdown FAQ
  • See all sections...
  • How Can I Get A Refund?
  • Reactivate / Edit a Vehicle
  • Can I cancel a toll crossing?
  • I received an email that my account is delinquent, what do I do?
  • What happens if my phone does not have service?
  • Why does the light still show red when I cross the toll?
  • What happens if I sell my car?
  • What do I do if someone borrows my car?
  • Why do location services need to be turned on?
  • What settings do I need to have on my phone for the app to work?
  • What happens if my phone dies or I don't have the phone with me when I cross a toll?
  • What happens if I forgot to login to the app before crossing a toll?
  • How does PayTollo know that I went through a toll crossing?
  • What do I do if I am a passenger?
  • What if I get a Geo-Location based crossing that is wrong?
  • What do I do if I forgot my password?
  • What is a Geo-Location based crossing?
  • Service Areas
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